Our Terms and Conditions

These Terms and Conditions govern your use of yabbycasino-aud.com. By registering an account you accept every clause below, so read them carefully before you play.

Accepting Our Terms

These Terms and Conditions form a binding agreement between you and Yabby Casino N.V., the operator of our platform under Curaçao licence 8048/JAZ2021-195. The agreement takes effect the moment you complete registration and remains in force for as long as your account stays open. We recommend that you keep a copy of the current version for your records.

Your continued use of our platform after we publish an updated version constitutes acceptance of the changes. If you do not agree with a revised clause, you must stop playing and close your account before the effective date of that revision.

  • Registration on our platform means you confirm you have read, understood and accepted every clause in this document.
  • Where any translated version conflicts with the English text, the English version prevails.
  • Game rules published inside each individual game form part of this agreement alongside these Terms and Conditions.

Who Can Play With Us

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, before you can open an account. Opening an account is limited to one per person, per household, per IP address and per payment method. We run Know Your Customer (KYC) checks, and you must provide a government-issued ID, proof of address and payment method verification before your first withdrawal.

Residents of the United Kingdom, USA, France, Netherlands, Belgium, Sweden, Italy, Spain, Israel, Iran and Syria may not register or hold an account with us. It is your responsibility to check whether online gambling is lawful where you live. If we detect that you accessed our platform from a restricted territory, we may void your winnings and close your account.

  • You confirm that all registration details you give us are accurate, current and complete.
  • You are responsible for keeping your login credentials confidential. Any activity under your account is presumed to be yours.
  • We may request updated KYC documents at any time and suspend the account until verification is complete.

Deposits and Withdrawals

Payments on Our Platform

We accept deposits via PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, Neteller, MiFinity, Jeton, Bitcoin, Ethereum, Litecoin, Tether and Dogecoin. The minimum deposit is 30 AUD, the minimum withdrawal is 30 AUD, and we do not charge fees on deposits or withdrawals. Withdrawals are capped at 8,000 AUD per day and 32,000 AUD per month.

Crypto withdrawals are processed within 24 hours; fiat withdrawals take 1 to 3 business days. We complete KYC verification before the first withdrawal, and we may withhold funds until that check is finished. Funds must be wagered at least once before withdrawal if deposited for gaming purposes, in line with anti-money-laundering obligations.

  • Withdrawals must go to a payment method registered in your own name.
  • An account that stays inactive for 12 consecutive months is treated as dormant; we may apply an administrative fee as permitted by law and will notify you first.
  • We may reverse a withdrawal to your account balance if a KYC review or a bonus investigation is under way.

Bonus Rules You Accept

Bonuses and promotions on our platform are governed by the specific terms published with each offer, together with the general rules in this section. Where the two conflict, the offer-specific terms prevail. Only one bonus may be active on your account at a time unless we state otherwise.

We may cancel bonuses, void bonus winnings and confiscate balances where we find misuse. Winnings from promotional abuse may be removed even after withdrawal, and we reserve the right to deduct them from your balance.

  • Bonuses carry a wagering requirement that must be completed before any associated winnings become withdrawable.
  • While a bonus is active, we set a maximum permitted bet per round; bets above that cap void the bonus and its winnings.
  • Certain games are excluded or contribute at a reduced rate while a bonus is active. Check the game weighting list in each offer.
  • Bonuses and free spins expire if not used or wagered within the validity period stated in the offer.
  • Placing hedging bets, low-risk play on even-chance games or structured play to extract bonus value constitutes misuse.
  • Promotional codes are single-use per person unless we state otherwise.

Conduct We Do Not Permit

We run our platform on trust and fair play, and we act against conduct that breaks it. Where we establish a breach of this section, we may close your account, void bets and winnings and report the matter to the relevant authorities.

  • Fraud, deception or providing false information during registration or KYC.
  • Chargebacks, payment disputes or reversed transactions on deposits used for play.
  • Multiple accounts held by the same person, household or device without our written consent.
  • Bonus abuse, syndicated or arbitrage play, or coordinated attacks on promotions.
  • Collusion with other players or use of bots, scripts, automated tools or artificial intelligence to play.
  • Accessing our platform from a restricted country through a VPN, proxy or any method of location masking.
  • Exploiting software errors or bugs for financial gain; affected bets and winnings are void.

Play Responsibly With Us

Your Right to Set Limits

You may set deposit limits, loss limits and session reminders on your account at any time through your profile or by contacting our support team. Limits take effect immediately when tightened and after a cooling-off period when increased, as required by responsible gambling practice.

If gambling stops being fun, you can ask us to self-exclude you for a fixed period or permanently. During self-exclusion we will block your account, close related accounts we identify and refund any remaining balance to a verified payment method in your name. For confidential support in Australia, contact Gambling Help Online on 1800 858 858. We train our staff to notice signs of harm, and we may approach you with responsible gaming tools if we observe concerning play patterns.

  • Self-exclusion requests are processed within 24 hours and cannot be reversed before the chosen period ends.
  • We do not send promotional material to self-excluded or closed accounts.
  • You must not attempt to register a new account while a self-exclusion is active.

Closing Accounts and Disputes

You may close your account at any time by contacting our support team. We will confirm your identity, settle any outstanding wagering and return your remaining balance to a verified payment method in your name. We may also close or suspend an account where we suspect a breach of these Terms and Conditions, and we will state our reasons unless legal or security considerations prevent it.

If you have a complaint, contact our support team first via live chat or email at [email protected], available 24/7. We aim to acknowledge complaints within 2 business days and resolve them within 14 days. If we cannot reach agreement, the complaint may be escalated to the relevant regulator or an independent dispute resolution body.

These Terms and Conditions are governed by the laws applicable under our Curaçao licence. You and we both agree to attempt good-faith resolution before starting any formal proceedings, and nothing in this section limits your statutory consumer rights.

  • Provide your username, the date of the issue and any supporting evidence when you lodge a complaint.
  • We keep complaint records for at least the period required by our licence conditions.
  • Any claim must be brought within the limitation period set by applicable law.

How We Update These Terms

We review these Terms and Conditions regularly and may revise them to reflect changes in law, our licence conditions or our services. When we make a change, we publish the updated version on this page, update the version date and, for material changes, notify registered players by email or an in-platform message at least 7 days before the change takes effect.

Your continued play after the effective date means you accept the revised terms. If a change materially affects your position, we may give you the option to close your account before that date and withdraw your balance under the previous terms. Check this page from time to time, as the current published version is the one that applies to you.

  • Material changes include new wagering rules, withdrawal condition changes and amendments to prohibited conduct.
  • Changes required by law may take effect immediately, and we will notify you as soon as practicable.

Frequently asked questions

How old do I have to be to play at Yabby Casino?

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, and you must not be a resident of a restricted country.

Can I hold more than one account?

No. We allow one account per person, per household, per IP address and per payment method. Additional accounts may be closed and winnings from them voided.

What happens if I break the bonus rules?

We may cancel the bonus, void bonus winnings and remove related funds from your balance, even after a withdrawal has been made.

Can I use a VPN to access the site from a restricted country?

No. Accessing our platform from a restricted territory through a VPN or proxy is prohibited conduct and may lead to account closure and forfeiture of funds.

How will I know when the terms change?

We publish the updated version on this page and notify registered players by email or in-platform message at least 7 days before material changes take effect.